Warranty for bumGenius, Flip and Econobum Products
Cotton Babies will stand behind the workmanship and materials in a
properly cared for product for one year from the date of purchase.
The Cotton Babies Warranty covers all components of our products
including the snaps, lining, hook & loop closures, elastic and
waterproofing.
The warranty is extended to the original purchaser of the products only.
Proof of purchase from an authorized retailer is required.
To make a warranty claim, product must be sent at customer's expense to their distributor
for examination of workmanship and materials. After reviewing your
diapers, we may replace the diaper or provide you with simple
instructions for resolving the problem you are having.
Except when caused by manufacturing or component defect, this guarantee
does not cover leaking, diaper odor or normal wear/tear. Warranty is
void when:
- The washing instructions have not been followed.
- The diaper has been altered.
- Any of the following has been used in conjunction with the use/care of the product:
- Water temperatures exceeding 100F or 40C
- A detergent containing additives (enzymes, brighteners, whiteners, dyes, perfumes, essential oils) or natural soap
- Fabric softeners
- Any caustic substance
- Diaper rash cream
- Product was purchased through an unauthorized retailer. Please verify your retailer prior to purchase.
More information can be found here. |
